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The user end is similar in appearance. Europe, Middle East, Africa.
Remove the user and service endcaps to access the lift motors h; encoder strips.
In the following figures, only the service end of the printer is illustrated. Ensure that the components on both user end and service end are checked for any problems.
Detail of the fb500 alignment bar lifting assembly. Unable to determine warranty status.
This product cannot be identified by Serial Number alone. As the alignment bar moves downward, it reaches a build-up of ink and cannot move any farther. The alignment bar hit something while moving message appears on the control panel when the alignment bar is unable to move normally. It matches the product: How does HP install software and gather data?
Asia Pacific and Oceania.
HP Scitex FB Industrial Printer Troubleshooting | HP® Customer Support
Clear any foreign debris, such as dust, from between the encoder strip and the reader.
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HP Scitex FB500 Industrial Printer Troubleshooting
The strip is held in place by friction only, and can slip out of position. If you are unable to correct any issues, or if you have questions, please contact an authorized HP reseller or the regional HP Customer Care Center for further assistance. Product sold without warranty: By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Check both ends of the bar and both lifting assemblies user end and service end for any mechanical problems and correct any issues.